24/7 call center

110 Leading specialist in healthcare
Highly qualified specialists

AP Companies Cost Containment Team consists of 12 highly experienced cost containment specialists. Their knowledge combined with our Medical Provider Network Team skills helps us to deliver the best services at the most reasonable price. The balance of highest quality at the most reasonable price is a crucial target of our claims management services.

210 Each coordinator undergoes hours of training
Our call center services are always up to the highest standards

All our coordinators are English speaking, and all of them can speak at least one additional foreign language. We cover 24 European languages in-house. Each specialist undergoes theoretical and practical cases; handles test calls and complete numerous tests before servicing a first Member. All their actions are pre-determined by in-house developed operational protocols/instructions and standards. This way we deliver the same high level of services in all our call centers across various countries.

284 Team of highly qualified international experts
Our high level of competence in what we do allows us to deliver the best solution to our Clients

Our unique team of experts is what helps us to reach best results in servicing our Client and provide the highest level of service possible. AP Companies has gathered professionals in international assistance, healthcare, underwriting, risk management, cost containment, medical evacuations, and repatriations.

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Each of our Clients has a direct access to our on-line provider database – the Portal. The Portal it's our own database of providers all over the world, developed in a way to give you and your insured access mode on-line to the full list of providers, in the regions where AP Companies provide services.
If you already have your personal login and password

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