AP Companies is pleased to announce, that our regular Quality Management System Certification Compliance to International Standard ISO 9001:2015 Audit is successfully completed. The audit was carried out by an independent certification authority. Top management of AP Companies took part in the certification this time, and next year our Operations and Finance Department personnel will be involved as well.
The standard certification covers the following areas: activities in the health care segment, activities of medical facilities and medical practices, other activities aimed at health care practices and law and consulting fields.
“For us the number one priority is improving the quality of rendered services. That is why the constant dynamics of management development and compliance with its high standards are so important,” says Elena Udarova, Deputy Director. “Reducing risks and costs in the organization processes are not our only aims. In this kind of business everything is about people – we work with people and we work for people. Our mission is to justify the confidence of our insured members as well as to take into account the interests of all parties involved into the process.”
“There are three key focus aspects in the quality management system: quality assurance, quality management and quality improvement of services, so obtaining this certification is the result of tremendous work from the whole AP Companies team,” adds Liana Absalyamova, Managing Partner, “And we'll do our best to reassert our level of compliance to international standards next year.”
