AP is a member of the Association of European Businesses (AEB)
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FAQ
Question: Are phone calls with an assistance coordinator refundable?
Answer: It mainly depends on the terms of your policy, but the first call is usually refunded by your underwriter. Besides, there are toll-free telephone lines in some countries which you can utilize to communicate with your assistance company. These numbers must be also included in your insurance policy.
Worldwide Network
AP provide world-class medical assistance services for the largest names in international health insurance industry.
With about 14 700 medical providers, AP's medical and travel assistance network is capable to cover the whole world.
Our network is multi-level in each country it includes:
Level I
- Direct service providers
- Hospitals and clinics
- Private doctors
- Ambulance companies
- Travel and ticketing agencies
- Hotels
- Funeral homes
- Embassies
- Other companies involved in serving our clients
Level II
- Network medical companies, cost containment services
- Claims handling services
Level III
- Agents and correspondents
We handle over 40 000 files per year, delivering the best class medical assistance, assisting travelers around the globe and reducing costs for our corporate clients. We do Third Party Administrative support in 17 countries for more than 19 companies.
AP Companies is a medical representative in Russia and in some CIS countries for ARC Europe, the biggest automobile club in Europe with the biggest worldwide medical and technical assistance network. With this relationship, AP receive an additional capability for medical and technical assistance in the whole world.
ARC Europe has in its network such companies as ADAC, ÖAMTC, ANWB, SOS International, TCB, TCS, Blue Swan International, Assistance Plus, Gollcher Group, Starter, ACP, RACE, Marm Assistance, Connex United Arab Amirates, AMA, AAP, Assistance online, Global assistance and healthcare, Goral assistance, Universal assistance, Asistur, Global Exel and many others.