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Innovative medical cost containment solutions, products and services!
FAQ
Question: Are phone calls with an assistance coordinator refundable?
Answer: It mainly depends on the terms of your policy, but the first call is usually refunded by your underwriter. Besides, there are toll-free telephone lines in some countries which you can utilize to communicate with your assistance company. These numbers must be also included in your insurance policy.
Cost Containment
Effective cost containment can have a huge impact on corporate expenditure or the profitability of an underwriter.
AP's specialist Cost Containment team consistently achieves significant savings worldwide. Key elements of our service include:
- Access to our global network of hospitals, clinics, and visiting doctors
- Guaranteed discounts in network hospitals located in popular tourist / expats destinations
- Exclusively negotiated fixed rates for specific medical procedures
- An office in Moscow providing 'hands-on' control of the billing process
- Direct billing arrangements with payments made in any currency.
- Close monitoring and regular 'spot checks' of high volume / problem facilities
- An in-house travel department with direct relationships with airlines and hotel groups to ensure availability of flights and accommodation at discounted rates.
Payment Protection
A new entrant to the creditor claims market, AP COMPANIES brings a new approach to cost effective management of payment protection claims.
With a focus on protecting insurers against Fraud and exaggerated claims, key features of the AP COMPANIES service include:
- Cognitive interviewing at claim notification stage to guard against fraudulent claims
- Medical assessments by our own in-house specialists
- Experienced claims handlers with strong technical and product knowledge
- Full reporting by scheme, condition and section of cover




