Medical Assistance Worldwide
Direct Medical provider network
since 1997

+34 931 70 22 86

+7 495 989 11 20


About us





Question: Are phone calls with an assistance coordinator refundable?

Answer: It mainly depends on the terms of your policy, but the first call is usually refunded by your underwriter. Besides, there are toll-free telephone lines in some countries which you can utilize to communicate with your assistance company. These numbers must be also included in your insurance policy.


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