Our customers

• Foreigners- expatriates, businessmen and diplomats working in Russia (CIS) and Eastern European countries

• Companies covering risks associated with health and safety of its Russian and foreign staff

• Foreign tourists and students

• Citizens of Russia and the CIS, traveling to Russia and other CIS

• Russian and Western insurance companies

• Travel Company

• Russian citizens traveling abroad

• Holders of bank cards

• Individuals

With 24 hour call centers manned by highly trained multi-lingual staff, AP COMPANIES is ideally placed to ensure your customers receive the type of personal service that we all now come to expect from our most trusted brands.
At the same time, we also understand our role as custodians of our clients' funds and our market leading performance in claims leakage, cost containment that all expenditure is closely managed.
Advanced high label capabilities of our experts enable us to offer bespoke solutions which mirror our clients brand values and with Individual Approach   (IP) principles embedded within our processes and training programs, you can be assured that your customers are in safe hands. Recording of all inbound and outbound calls provides a full audit trail as well as assisting in training and dispute resolution.
Whether you require a full "end-to-end" claims handling service, run-off work or a 24 hour claims helpline, you need look no further than AP COMPANIES, an established claims handling specialist you can rely on.